Privacy Policy

Your privacy is important to us. This policy explains how MaticGrowth collects, uses, and protects your information.

Last updated: January 2024

Information We Collect

MaticGrowth collects information you provide directly to us, such as when you create an account, upload lead data, or contact us for support. This may include:

  • Contact information (name, email address, phone number)
  • Business information (dealership name, address, business type)
  • Lead data you upload or sync from your CRM systems
  • Usage data and analytics about how you use our platform
  • Communication preferences and marketing consent

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our SMS lead nurturing services
  • Process and manage your lead data and campaigns
  • Send you service-related communications and updates
  • Provide customer support and respond to your inquiries
  • Analyze usage patterns to enhance our platform
  • Comply with legal obligations and protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data protection practices
  • Compliance with industry security standards

SMS and Communication Compliance

MaticGrowth is committed to compliance with all applicable SMS and communication regulations, including:

  • Telephone Consumer Protection Act (TCPA)
  • CAN-SPAM Act requirements
  • Cellular Telecommunications Industry Association (CTIA) guidelines
  • State and federal privacy laws

We ensure that all SMS communications sent through our platform include proper opt-out mechanisms and comply with consent requirements.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist in our operations (under strict confidentiality agreements)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or acquisition
  • With your explicit consent for specific purposes

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request data portability or restriction of processing
  • Withdraw consent where processing is based on consent
  • File a complaint with relevant data protection authorities

To exercise these rights, please contact us at privacy@maticgrowth.com or through your account settings.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

MaticGrowth Privacy Team

Email: privacy@maticgrowth.com

Phone: 1(254)272-2226

Address: 5900 Balcones Drive STE 7584, Austin, Texas 78418